About: Springfield MO Service Crew

A Local Company, Operated Like One

Ozarks Outdoor Pro is the home-services division of Digital Development Agency LLC, a limited liability company registered in Missouri. We operate out of Springfield, Missouri and serve twelve trades (exterior plus minor interior repairs) across 36 cities in the Ozarks region. Founded in 2026, the Ozarks Outdoor Pro brand was specifically created to respond to demand for consolidated home services (one crew, one schedule, one invoice) rather than juggling multiple specialty contractors.

Our Legal Structure

"Ozarks Outdoor Pro" is a doing-business-as name (DBA) under which Digital Development Agency LLC operates. All invoices, contracts, and applicable taxes are processed under the legal entity Digital Development Agency LLC. This structure provides legal transparency to residential and commercial customers, and simplifies W-9 documentation for property managers and B2B partners.

Our Operational Model

The core of the business is single-crew operation. Instead of the traditional model where a contractor subcontracts each trade to different specialists, we maintain one crew trained across twelve categories:

• Pressure washing (driveways, siding, decks, fences)
• Lawn care (mow, edge, trim, aeration)
• Gutter cleaning and downspout flow testing
• Leaf removal and seasonal management
• Snow removal and salt application
• Furniture assembly (flat-pack furniture, TV wall mounts, playsets and swing sets)
• House painting: interior and exterior, single-family detached homes only
• Tree and shrub trimming (up to 25 feet)
• Minor electrical repairs (outlets, fixtures, ceiling fans, switches)
• Hardwood floor installation (pre-finished, engineered, laminate; floating + nail-down)
• Mulching (bulk install, bed prep, edging)
• Moving and hauling (truck loading, one or two movers, single-item hauls)

Employment and Crew

All crew members are W-2 employed, not subcontracted day-labor. That means:

• Year-round employment (no seasonal hiring cycle).
• Annual background checks for all new hires.
• The same crew chief returns for follow-up visits across seasons.
• Bilingual English/Spanish capability built into crew composition (about a third of active accounts use Spanish at some stage).

Training and Standards

• EPA RRP-compliant practice for pre-1978 painted surface work, necessary for Springfield historic districts and pre-1978 work generally.
• OSHA 30 training for crew chiefs performing elevated work (gutters, rooftop work).
• Manufacturer training on soft-wash systems and substrate-specific chemistry (vinyl, painted wood, brick, concrete).
• Arborist standards for tree trimming: no topping, no flush cuts, no improper collar work.

Geographic Coverage

We operate across 36 Missouri cities arranged in three tiers:

• Tier 1 (12 major cities): Springfield, Joplin, Nixa, Ozark, Republic, Lebanon, Carthage, Webb City, West Plains, Branson, Neosho, Bolivar.
• Tier 2 (14 mid-size cities): Monett, Marshfield, Aurora, Battlefield, Willard, Osage Beach, Hollister, Mount Vernon, Eldon, Camdenton, Buffalo, Rogersville, Cassville, Versailles.
• Tier 3 (10 local communities): Strafford, Kimberling City, Forsyth, Stockton, Houston, Crane, Shell Knob, Reeds Spring, Walnut Grove, Pleasant Hope.

Rural addresses outside city limits receive the same crew, pricing, and turnaround as Springfield-metro work, with no rural surcharges.

Customer Segments

We serve five primary segments:

1. Residential homeowners: seasonal and as-needed exterior maintenance.
2. Property managers: portfolio contracts with consolidated invoicing and net-30 terms.
3. Airbnb/VRBO hosts: between-guest scheduling to keep properties photo-ready.
4. HOA boards: common-area maintenance on multi-year contracts.
5. Restoration contractors: post-storm exterior cleanup with photo and scope documentation for the claim process.

Our Commitment

We operate under four operational promises:

• Fixed quote-stage pricing: no fuel surcharges, no mid-job surprises.
• No deposit under $3,000: trust runs both directions.
• 30-day workmanship recall: workmanship defects corrected at no cost.
• Bilingual EN/ES service: quote to invoice in your language.